Privacy Policy

Data Protection & GDPR Compliance

At Elba, we take your privacy seriously. As a European company serving medical practices, we are fully compliant with GDPR (General Data Protection Regulation) and maintain the highest standards of data protection.

Information We Collect

• Contact information (name, email, phone number) when you register
• Practice information for service customization
• Call logs and patient interaction data (anonymized and encrypted)
• Usage analytics to improve our service

How We Use Your Information

• Provide and improve our AI secretary services
• Ensure HIPAA compliance for medical data handling
• Send service updates and important notifications
• Provide customer support

Data Security

All data is encrypted in transit and at rest. We use industry-standard security measures and undergo regular security audits. Our servers are located in European data centers to ensure GDPR compliance.

Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

Contact Us

For any privacy-related questions, contact our Data Protection Officer at:
Email: privacy@elba-ai.com
Phone: +33 1 xx xx xx xx